For independent practices

The back office your practice was supposed to have.

Premier runs the call center, prior authorization, billing, and revenue cycle for medical practices, staffed, trained, and measured as one external team that sits inside your EHR.

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01 · Call center

Phones, answered.

Inbound, callbacks, scheduling, and clinical-message triage. Branded as your practice, inside your EHR.

<5%
Abandonment target
<30s
Avg speed of answer
Premier Medsolutions network map of US cities served

The network

One operator, every market.

02 · Prior authorization

From submission to close-out.

A dedicated PA team owns the queue, the appeals, and the turnaround. We report weekly against your specialty's benchmarks.

73% faster median time to approval (Premier-run book)

From the research

Why the work matters.

  • 94%
    of physicians say prior auth delays patient care.
  • ~11%
    of initial claims denied by commercial payers.
  • 1 in 3
    patient calls to practices abandoned before pickup.

AMA 2023 PA Survey · Change Healthcare 2024 · Accenture

03 · Billing

Cleaner claims. Faster cash.

Charge entry, scrubbing, denial work, and posting on a continuous shift, not a Friday batch.

95%+
First-pass clean rate
<24h
Charge entry SLA

04 · Revenue cycle

Eligibility to collections, reported weekly.

One point of contact, one weekly KPI review, one monthly leadership readout.

Days in A/R28d
Net collection rate98.2%
Denial rate4.8%

Premier-run book benchmarks

See what Premier looks like inside a practice like yours.

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